Elmbrook Family Dental Cancellation/No Show Policy

At Elmbrook Family Dental, we strive to offer a variety of convenient appointment times for all of our patients five days a week, including early morning and evening appointments. In order to effectively serve all of our patients, we have developed a Cancellation and No Show policy. This allows us the opportunity to be available to meet our patients' needs. We offer both email and text confirmations to serve as reminders of these appointments. If you are unable to keep your scheduled appointment time, we ask that you give our office as much advanced notice as possible. However, for those patients who no-show or cancel their appointment within 24 hours, the policies are as follows:

Hygiene Appointment Cancellation policy:

An appointment cancellation within 24 hours will result in a $50 fee that must be paid prior to rescheduling your appointment.

Hygiene Appointment No-Show policy:

• A no-show for a new patient is not tolerated and will result in a full balance pre-payment of your next appointment before you are allowed to reschedule. If you have dental insurance, your insurance company will reimburse you directly.
• A no-show for an existing patient will result in a $50 fee that must be paid prior to rescheduling.

Dentist Appointment Policy:

An appointment cancellation within 24 hours or a no-show will result in a $50 fee. In addition, the patient must pay their portion of their treatment estimate prior to rescheduling the appointment.